Before installation
Check the radio protocol, connection type and PoE availability before choosing a model.
Compare protocolsLINEOPS support
Diagnose quickly, answer precisely.
Our Europe-based support helps you identify the right product, prepare the installation and resolve configuration issues.
[email protected]Getting started
Connect network and power first, find the IP address and then connect only one service to the coordinator.
View quick startsReturns and warranty
For an Amazon order, start from your order page. Contact us before returning a product because of a configuration issue.
Request a diagnosisSave time
Information to include
A complete request helps us reproduce the problem without an extra exchange.
- Exact model and Amazon order number
- Software used: Zigbee2MQTT, ZHA or another service
- Firmware version and complete error message
- A clear photo of wiring and indicators when relevant
Unsure before buying?
Read the guides or email us with your target installation.