LINEOPS

LINEOPS support

Diagnose quickly, answer precisely.

Our Europe-based support helps you identify the right product, prepare the installation and resolve configuration issues.

Help

Identify the model, software and network before changing your installation.

Open help

Firmware and flashing

Check versions, update, change roles or recover your device with the official USB flasher.

Manage firmware

Save time

Information to include

A complete request helps us reproduce the problem without an extra exchange.

contact@lineops.com
  • Exact model and order reference
  • Software used: Zigbee2MQTT, ZHA or another service
  • Firmware version and complete error message
  • A clear photo of wiring and indicators when relevant

Unsure before installation?

Read the guides or email us with your target installation.

Read the guides